FAQs
Product & Usage
Q: How does the LunèBevra LED Mask work?
A: The mask uses clinically proven light wavelengths to penetrate the skin, stimulating collagen, reducing acne, and improving skin texture, all from the comfort of your home.
Q: What skin concerns does it target?
A: Our mask helps with:
• Fine lines & wrinkles (Red & Near-Infrared Light)
• Acne & breakouts (Blue Light)
• Skin inflammation & redness (Yellow Light)
• Uneven tone & dull skin (Infrared Light)
Q: How often should I use the LED mask?
A: We recommend 3-5 times per week for best results, but it is safe for daily use.
Q: How long is each treatment session?
A: Each session lasts 10 minutes.
Q: Can I use the mask with my existing skincare routine?
A: Yes! Use it on clean, dry skin before serums and moisturizers. Avoid applying active ingredients like retinol immediately before LED therapy.
Q: Is the mask safe for all skin types?
A: Yes, the mask is safe for all skin types, but darker skin tones should avoid Blue Light as it can increase melanin production, potentially worsening hyperpigmentation. Please consult a dermatologist before using Blue Light if you have a darker complexion.
Q: Does it get hot or uncomfortable during use?
A: No, the mask features heat-regulating technology to ensure a comfortable session.
Q: Can I use the mask if I have sensitive skin or rosacea?
A: Yes! Red and Yellow Light can help calm inflammation and reduce redness. Start with a lower intensity and gradually increase.
Technology & Safety
Q: Is the mask FDA-approved & medical-grade?
A: Yes! The LunèBevra LED Mask is FDA-approved and classified as a medical-grade device.
Q: What LED wavelengths does the mask use?
A: The mask features:
• 660nm Red Light – Boosts collagen, reduces wrinkles
• 415nm Blue Light – Targets acne-causing bacteria
• 590nm Yellow Light – Reduces redness & inflammation
• 850nm Near-Infrared Light – Promotes deep skin healing & circulation
Q: How is this different from cheaper LED masks?
A: Unlike lower-quality masks, LunèBevra features:
✔ 40mW/cm² high irradiance for deeper penetration & faster results
✔ Full-face, neck & chest coverage
✔ Food-grade silicone for superior comfort
✔ FDA-approved, medical-grade technology
Q: Can I use the mask if I have fillers, Botox, or other treatments?
A: Yes! LED therapy enhances healing and reduces inflammation post-treatment, but check with your aesthetician for personalised advice.
Q: Is the mask clinically tested?
A: Yes, our LED mask is based on clinical studies proving the effectiveness of red, blue, and near-infrared light for skin rejuvenation and acne treatment.
Purchasing & Shipping
Q: Do you offer worldwide shipping?
A: Yes, we ship internationally! Rates and times vary by location.
Q: How long does shipping take?
• UK & Europe: 3-5 business days
• USA & Canada: 5-7 business days
• Rest of the world: 7-14 business days
Q: How can I track my order?
A: You’ll receive a tracking number via email once your order ships.
Q: Do you offer a warranty?
A: Yes! Our LED mask comes with a 1-year warranty covering manufacturing defects.
Results & Effectiveness
Q: How long does it take to see visible results?
A: Many users notice brighter skin within a few uses. Anti-aging & acne results are visible in 4-6 weeks with consistent use.
Q: Can I use the mask every day?
A: Yes! The mask is safe for daily use, though 3-5 times per week is enough for results.
Q: Will results last if I stop using it?
A: Yes, but ongoing use ensures long-term benefits like collagen stimulation and skin healing.
Care & Maintenance
Q: How do I clean the mask?
A: Wipe it with a soft cloth and alcohol-free antibacterial wipe after each use. Do not submerge in water.
Q: How long does the LED mask last before needing replacement?
A: The LED bulbs last 10+ years, so there’s no need for replacements.
Q: Does the mask need charging or batteries?
A: No batteries needed! It is USB-rechargeable with a long-lasting battery.